Website, Terms & Conditions
The term ‘Everything Crafty’ or ‘I’ or ‘me’ refers to the owner of the website whose registered 12a Hillcrest Avenue, Townville Castleford WF103QL. The term ‘you’ refers to the user or viewer of our website.
Full payment is required at point of ordering, your email address & phone number is also required, without this information your order cannot be processed. Whilst I do not anticipate any problems with your order, I reserve the right to cancel your order at any point. This maybe due to payment authorisation problems, unobtainable stock, pricing or product description error or customers who fail to reach any order criteria set out in terms and conditions.
General Terms & Conditions
By using this website, registering your details or placing an order on this website you are confirming that you have read, understood and accept the terms and conditions in their entirety.
To get in touch with me about anything whether related to our products and service, this website, any of our terms and conditions or otherwise, then please contact me at Sarah.email@example.com
I can also be contacted via telephone or text on 07766304325 although a quicker response may be achieved via email.
All payments must be taken upon placing your order via the online web store www.everythingcraftybysarahsimpson.co.uk. If you have any issues please contact me via email Sarah.firstname.lastname@example.org
Description of products
Each product purchased is sold subject to its Product Description. I will take all reasonable care to ensure that all details, descriptions, measurements and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.
**However many of my products are individually handmade / cut from wood, and slight variation in colour or grain of wood, or surface pattern may occur. Handmade and wooden items vary, and it must be accepted by the customer that no two of a kind will ever be identical, and no surfaces will ever be the same due to smoke marks that can occur.
I use a combination of photos of actual items and designs of items so actual items may differ slightly from pictures show.
I cut many of our items on a laser which uses laser heat to burn through the wood/ plastic/ etc, and therefore, those items edges are dark brown or black.
During the cutting process, the top side of the wood becomes slightly darker near to the cut line which can easily be painted over by using thin layers and light sanding.
Items supplied with smoke marks still visible are NOT defective, and no refunds will be given. Please only purchase from us if you are happy to accept these terms.
If you receive items you're not happy with, the distance selling regulations state you can return them within 7 days (at your own cost) for a full refund (minus postage). Please note that I am not responsible for any damage to returned items. If there is damage and the item is not able to be resold a new item will not be posted or you will be charged for the damaged item. I reserve the right to temporarily remove any item for sale from our website, and also to completely discontinue any item. This may be caused by a problem with suppliers or other third parties, and therefore, there may be a delay from when the decision is made, to the item being removed from sale. If you happen to purchase an item that we temporarily remove, or decide to discontinue, a refund for that sole item will be offered.
Discounts and Special Offers
Discounts or special offers may be available to all on the website. Some special offers and discounts will be emailed and therefore available only to those customers who have requested future correspondence from me. Please ensure you enter the relevant promotional code when prompted during the check-out process as we cannot refund the discount amount once payment has been processed. Discounts or special offers may not be used in conjunction with each other and are only available online at www.everythingcraftybysarahsimpson.co.uk
Rights Granted & Reserve
All the content of the pages on the website represent the copyright of Everything Crafty By Sarah Simpson.
Republishing of photographs used by us is strictly prohibited without prior agreement.
PLEASE NOTE I TRY TO HELP WHERE I POSSIBLY CAN WITH CUSTOMER REQUESTS, BUT FROM 2017 I CAN NO LONGER TAKE ANY FURTHER ADDITIONS TO ORDERS. A NEW ORDER MUST BE TAKEN OUT.